Working with external labs

Antech Lab

• Lab catalog search
• Add pickup
• Cancel pickup
• Set billing recipient for the lab
• Bill lab services via practice management systems
• Assign a custom label to a client account

Lab catalog search

1. Start in Laboratories .
2. Select Lab catalog.
3. Search for an test.
   • You can display further information about the test with .

Add pickup

The courier service is currently available for the laboratories Antech Lab Germany, Antech Lab Belgium, and Antech Lab Italy.

A pickup can be added either directly after the external lab order or via Laboratories .

After external lab order:

1. Create an external lab order in vetOS view or your practice management software and select Send lab order.
2. Select Pickup if you want to add an additional pickup.
3. Choose an appointment and select Save.
4. Select Print lab slip.

Via Laboratories :

1. Start in Laboratories .
2. Select Courier service.
   • Here you can see all scheduled, canceled, and past pickups.
   • If you have more than one client account with the lab, select an account.
3. Select Add pickup.
   • Mobile: Select .
4. Choose an appointment and select Save.

Cancel pickup

The courier service is currently available for the laboratories Antech Lab Germany, Antech Lab Belgium, and Antech Lab Italy.

1. Start in Laboratories .
2. Select Courier service.
   • Here you can see all scheduled, canceled, and past pickups.
   • If you have more than one client account with the lab, select an account.
3. Cancel the pickup with .
4. Confirm the prompt with Cancel pickup.

Set billing recipient for the lab

This setting applies to all external lab orders and can be changed for each lab order.

1. Start in Laboratories.
2. Select Settings.
   • If you have more than one client account with the lab, the setting can be defined for each account.
3. Select next to Client account.
4. Set the default billing recipient and select Save changes.

Bill lab services via practice management systems

The costs for external services must be passed on to the clients unchanged in some countries. Please check the legal regulations in your country (e.g. GOT in Germany).

1. Start in Laboratories.
2. Select Settings.
   • If you have more than one client account with the lab, the setting can be defined for each account.
3. Select next to Lab services.
4. Define whether the lab services should be transferred to your practice management system as service items and enter a billing factor.
   • If you want to transfer the service items unchanged, enter 1.0 as the billing factor.
   • A billing factor greater than 1.0 increases the price of the service item. The increased price is not shown separately. In vetOS view, the original price of the service item continues to be displayed.
5. If the price difference caused by the billing factor should be transferred to the practice management system as an additional service item, select Create service item. Then enter a description as well as a minimum and maximum price.
6. Select Save changes.

Assign a custom label to a client account

With a custom label, you can more easily distinguish between multiple accounts. The custom label is always displayed next to your client account number.

1. Start in Laboratories.
2. Select Settings.
   • If you have more than one client account with the lab, the setting can be defined for each account.
3. Select next to Client account.
4. Enter a custom label and select Save changes.